Mobile Terms of Service


The Cloth&Pocket LTD mobile message service (the "Service") is operated by Cloth&Pocket (“Cloth&Pocket LTD”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Cloth&Pocket LTD’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Cloth&Pocket LTD through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Cloth&Pocket LTD. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to ClothPocket or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Cloth&Pocket LTD mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to ClothPocket or email info@clothandpocket.co.uk.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honouring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

 

Michael

Quality is off the charts and it's now the centre piece of my lounge

— Coventry, UK

Kathy

Originally bought it for him but end up using it more than he does! Love it

— Devon, UK

Darren

Can't believe how fast it was from checkout to delivery. Amazing service and superb quality

— Manchester, UK

Joanne B

My husband absolutely loves it. We have game nights with the kids and we let him win sometimes!

— London, UK

George

Wanted the best for my money and you can tell this table will last me and my family a lifetime

— Birmingham, UK

Paulo

Very happy man indeed. Thank you

— Brighton, UK

Aaron

These guys really did all the heavy lifting and my man cave complete. Professional service, highly recommended

— Derby, UK

Lewis

FINALLY HAVE MY TABLE!!! LOVE IT

— Leicester, UK

Raj

Had an issue with the courier but these guys got it sorted fast. Happy when it arrived and will be recommending

— London, UK

Jacob S

Been wanting a table for ages and so glad I chose C&P! The team were super helpful and delivery was faster than expected

— Leicester, UK

Got a question?

Check out our most asked questions. If you need something answered that's not been listed here you can get in contact with us and one of our friendly team members would be happy to help!

Contact us HERE

Alternatively, you can reach us by email or mobile and we will get back to you in 24 hours.

info@clothandpocket.co.uk

03330505783

How long will it take for my table to be delivered?

Once your order has been placed, assuming it is in stock and 
available for dispatch, we will charge your card and prepare your order for shipping. The time this takes will depend on the purchased product and each products preparation time may vary. We will send you tracking details by email within 24 hours of your order being dispatched.

  • Pool table deliveries normally take 2-5 weeks from time of purchase.

  • Other accessories normally take 1-3 days depending on your chosen product.

If you have not received tracking details within 6 working days, please reach out to us via email at info@clothandpocket.co.uk so 
that we can help. 

What is the difference between a UK pool table and an American table?

The main differences between UK and American pool tables include:

1. Size: American tables are typically larger (7, 8, or 9 feet), while UK tables are usually around 7 feet.

2. Pocket Design: American tables have larger, rounded pockets; UK tables feature smaller, angled pockets.

3. Ball Size: American balls are 2.25 inches in diameter, compared to the 2-inch diameter of UK balls.

4. Rules and Gameplay: They have different rules, with American pool focusing on games like 8-ball and 9-ball, and UK pool often featuring English 8-ball.

These differences affect the style and strategy of play.

What size pool table should I get?

Consider your available space and gameplay preference when choosing a pool table size. Common sizes include:

1. 8-Foot Table: Popular for home use, balancing space and a professional feel.

2. 7-Foot Table: Great for smaller rooms, ideal for casual play, often found in bars.

3. 9-Foot Table: Used in professional settings, requiring more space for dedicated game rooms.

Ensure there's at least 5 feet around the table for comfortable cueing. Choose based on your playing style and available space!

What accessories should I buy If I get a pool table?

When buying a pool table, consider these essential accessories:

1. Cues: A set of different weights and sizes.

2. Pool Balls: A regulation set with 15 balls and a cue ball.

3. Rack: A triangle or diamond rack for setting up.

4. Chalk: For cue tips to prevent miscues.

5. Cue Tip Repair Kit: For maintaining cue tips.

6. Table Brush: For cleaning the felt surface.

7. Cover: To protect the table when not in use.

8. Scoreboard: For keeping track of games.

These accessories will enhance your gameplay and help maintain your table!

What type of cloth is used on our tables?

Pool tables typically use cloth made from a blend of wool and nylon.  

The main types include:

1. Woollen Cloth: Durable and felt-like, suitable for home tables, but slower in play.

2. Polyester Cloth: More affordable and easier to maintain, though it may lack quality.

3. Speed Cloth: A nylon-polyester blend for fast play, often used in professional settings. The choice depends on your playing style and usage.

Why are some pool tables more expensive than others?

Pool table prices vary due to several factors:

1. Materials: Higher-quality materials like solid hardwood and slate increase costs.

2. Construction Quality: Well-built tables offer better durability and stability.

3. Size and Style: Larger tables and intricate designs are usually more expensive.

4. Brand Reputation: Established brands may charge more for quality and trust.

5. Included Accessories: Tables with cues and balls can be pricier.

6. Commercial vs. Home Use: Commercial tables are often more robust and costly.

7. Features: Additional features like storage or specialised felt can raise the price.

These factors help determine the price and quality of a pool table.

Should I move my table?

It's not advisable to move a pool table by yourself due to several reasons:

1. Weight and Size: They are heavy and bulky, making them hard to handle alone.

2. Damage Risk: You could easily damage the table or your home during the move.

3. Assembly Issues: Disassembling and reassembling the table requires expertise to avoid damage.

4. Injury Risk: Lifting heavy items can lead to injuries.

Hiring professionals is the best option for a safe and secure move.

What else should I know before I buy?

Before buying a pool table, keep these points in mind:

1. Space: Ensure you have enough room for the table and player movement.

2. Type: Decide between a home table and a commercial-grade model.

3. Play Surface: opt for slate for better durability and consistent play.

4. Felt Quality: Higher quality felt improves gameplay and lasts longer.

5. Budget: Set a budget that includes the table and necessary accessories.

6. Style: Choose a design that matches your décor.

7. Warranty: Check for warranty options and available support.

These considerations will help ensure you choose the right pool table.

Do you install your pool tables?

Yes! we offer professional installation on all of our pool tables. Our experienced team ensures that your table is set up correctly for optimal performance and stability.

Installation can take up to 1-2 hours depending on what table you choose.

Please be sure to allow our installation team plenty of work space before their arrival so they can get to work on assembling your new pool table.

Is there a suggested room size for pool tables?

Yes, there's a suggested room size for pool tables to ensure comfortable gameplay. Here are the general guidelines based on table size:

1. 7-Foot Table: Minimum room size of about 13 x 16 feet.

2. 8-Foot Table: Minimum room size of about 13 x 17 feet.

3. 9-Foot Table: Minimum room size of about 14 x 18 feet.

These dimensions allow enough space to play without feeling cramped. They accommodate the length of the cues and provide room for players to move around comfortably. Adjustments may be necessary based on your specific cue length or personal preferences.

What happens if my order is delayed?

We take great pride in our fast delivery times and we wany you to enjoy your purchase as quickly as possible!

If delivery is delayed for any reason, we will let you know ASAP and advise you of a revised estimated delivery date.

  • Unforeseen Circumstances: While we aim to meet all agreed delivery dates, we are not responsible for delays resulting from circumstances beyond our control, including courier disruptions or extended manufacturing lead times.

  • Customer Communication: In the event of a foreseeable delay, we will notify the you promptly with an updated delivery timeframe.

Are there any shipping restrictions?

Due to the nature of some of our products, there are some restrictions that need to be understood before purchase.

  • Staircase Deliveries (Ground Floor Access): Standard deliveries are limited to ground floor locations.

 

  • Stair Access Notification: Customers must inform us in advance if delivery requires navigating stairs. Additional fees may apply, and detailed dimensions of stairwells and landings may be requested to ensure safe and successful Delivery.

 

  • Delivery Scheduling Operating Hours: Deliveries are scheduled during regular business hours, Monday to Friday, excluding public holidays.

 

  • Proof of Delivery: A signature is required at the time of Delivery to confirm receipt of the item.

 

Do you do re-clothing or repairs?

Unfortunately, at this moment we do not offer any kind of re-clothing or table repair services. But as we are always looking to improve our services, it is likely a service we may offer in the near future.